Your equipment,
always operational

TAMIA PACK®, support and maintenance

An investment in TAMIA PACK® equipment comes with comprehensive technical support. From installation to maintenance, our team is with you every step of the way.

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Preventive and Corrective

A maintenance contract to secure your investment

Because equipment needs to be reliable and available when you need it, TAMIA PACK® offers a comprehensive maintenance support, provided by our team.

  • Rapid On-Site Support

    In the event of a breakdown or anomaly, our technicians will attend your premises to minimise any disruption to your business.

  • Preventive and Corrective Maintenance

    Regular monitoring of your equipment to anticipate incidents and guarantee its long-term smooth operation.

  • Planned Technical Support

    Regular monitoring according to a schedule, with access to software updates and optimisations of automation and interfaces.

  • Dedicated Technical Support

    A reachable and responsive technical team, to answer your questions and support you on a daily basis.

    • Customer Support

    The TAMIA PACK® support Your success, our priority

    Beyond maintenance, TAMIA PACK® supports you at every stage of your project, from analysing your needs to the long-term monitoring of your installation.

    • Analyse
      and advice

      We study your needs and guide you towards the equipment best suited to your setup and volumes.

    • Installation
      and commissioning

      Our teams handle the complete installation and commissioning of your equipment on site.

    • Operator
      Training

      We train your teams in the use of the equipment to ensure a quick start and optimal operation.

    • Ongoing
      Support

      Continuous support to evolve your use of TAMIA PACK® technology in line with your needs.

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