Your equipment,
always operational
TAMIA PACK®, tracking and maintenance
An investment in TAMIA PACK® equipment comes with comprehensive technical support. From installation to maintenance, our team is with you every step of the way.
A maintenance contract to secure your investment
Because equipment needs to be reliable and available when you need it, TAMIA PACK® offers a comprehensive maintenance contract, provided by our team.
Interventions On-site quick responses
In the event of a breakdown or anomaly, our technicians will attend your premises to minimise any disruption to your business.
Maintenance Preventative and curative
Regular monitoring of your equipment to anticipate incidents and guarantee its long-term smooth operation.
Technical support due
Regular monitoring according to a schedule, with access to software updates and optimisations of automation and interfaces.
Technical support dedicated
A reachable and responsive technical team, to answer your questions and support you on a daily basis.
The TAMIA PACK support® Your success, our priority
Beyond maintenance, TAMIA PACK® supports you at every stage of your project, from analysing your needs to the long-term monitoring of your installation.
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Analyse
and adviceWe study your needs and guide you towards the equipment best suited to your setup and volumes.
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Installation
and commissioningOur teams handle the complete installation and commissioning of your equipment on site.
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Formation
operatorsWe train your teams in the use of the equipment to ensure a quick start and optimal operation.
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Tracking in
the durationContinuous support to evolve your use of TAMIA PACK® technology in line with your needs.